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Identra Pro Support

Support for identity, attendance and your team

Get help with AI Face Verification, GPS geofencing, mobile Punch In and Punch Out, ID card generation, billing, subscriptions, reports and multi-branch setup.

AI Attendance Mobile App GPS & WFH Smart ID Cards Billing Enterprise Setup
Product Help

Technical Support

Report mobile app issues, failed face verification, GPS errors, ID printing problems or dashboard bugs.

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Account Help

Billing & Plans

Get help with invoices, failed payments, plan upgrades, limits, cancellations and renewals.

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Growth & Scale

Enterprise Setup

Discuss higher limits, multiple branches, custom onboarding, attendance rollout and integrations.

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Data Requests

Privacy & Security

Ask about account data, face enrollment, location records, access controls or deletion requests.

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Guides & Articles

AI attendance, GPS, mobile app and ID card guides.

Plans & Limits

Compare record, branch and product-feature limits.

Privacy Policy

Understand how account, face and location data is handled.

Terms of Service

Review account, subscription and acceptable-use terms.